98game FAQ – Answers for Pakistani Players 2024

The registration form on 98game takes under two minutes to complete. You need your name, Pakistani mobile number, email address and date of birth. After submitting, you receive an OTP via SMS to verify your mobile. Once that code is entered, your account is live. Most Pakistani players are placing their first bet within five minutes of starting registration.

No. 98game permits one account per person. Operating multiple accounts, whether under the same name or different details, is a violation of our terms and results in all related accounts being permanently closed and balances forfeited. If you have lost access to your existing account, use the password reset option or contact our support team to recover it rather than creating a new one.

The minimum age to register and play on 98game is 18 years. This is a strict rule with no exceptions. Age verification is carried out during the KYC process and any account found to belong to a player under 18 will be permanently closed, with deposits returned. 98game takes player age verification seriously as part of its responsible gaming commitment.

Go to the 98game login page and click "Forgot password?" Enter your registered Pakistani mobile number or email address. An OTP or reset link will arrive via SMS or email within 60 seconds. Enter the code, set a new password and you will be back in your account. If you have any trouble, contact our 24/7 support team via live chat.

To close your 98game account, contact our support team at support@98game.click or via live chat. Before closing, any remaining balance will be paid out to your verified withdrawal method. Please note that account closure is different from self-exclusion – if you are closing due to gaming concerns, a self-exclusion may be more appropriate. See our responsible gaming page for more information.

KYC verification on 98game typically requires a copy of your valid CNIC (Computerised National Identity Card) or passport. You may also be asked to provide a selfie holding the document. KYC is triggered when total withdrawals exceed Rs 25,000 in a 30-day period, or when our compliance team requests it. Documents are processed within 24 hours in most cases.

Yes, but contact changes require identity verification to prevent unauthorised account takeovers. Log in to your 98game account, go to Account Settings and submit a change request, or contact our support team with your CNIC for manual verification. Changes typically take 24 to 48 hours to process after verification is complete.

98game accepts deposits from all major Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfers and Visa/Mastercard bank cards. All deposits are processed in Pakistani Rupees (PKR) with no currency conversion. International payment methods are not supported at this time.

The minimum deposit on 98game is Rs 500. This applies across all supported payment methods including Easypaisa, JazzCash and bank transfers. There is no minimum at registration – the Rs 500 minimum only applies when you choose to make your first or subsequent deposits.

Deposits via Easypaisa, JazzCash, NayaPay and SadaPay arrive in your 98game account within seconds in almost all cases. IBFT bank transfers typically take 15 to 60 minutes depending on the sending bank. Visa/Mastercard deposits usually settle within a few minutes. If a deposit has not appeared after two hours, contact our support team with the transaction reference.

First, confirm with your Easypaisa or JazzCash app whether the transaction was charged. If money left your wallet but did not arrive in your 98game account, contact our support team immediately with your transaction ID or screenshot. If the transaction was not charged, check that you used the correct account number and try again. Common causes include entering the wrong recipient number or insufficient wallet balance.

There is no platform-wide maximum deposit limit on 98game for verified accounts. However, individual payment methods have their own transaction limits imposed by the provider – for example, Easypaisa and JazzCash wallets have daily transaction caps set by Nayatel and Jazz respectively. For large deposits, IBFT bank transfer is often the most practical option with the highest individual transaction limits.

98game does not charge any fee on deposits. The full amount you send is credited to your account balance. Some payment providers charge their own transfer fees on their end – Easypaisa and JazzCash P2P transfers currently carry a small sender fee – but this is charged by the wallet provider, not by 98game.

Yes. 98game offers deposit limit tools as part of its responsible gaming features. You can set a daily, weekly or monthly deposit cap in your Account Settings. Once the limit is reached, no further deposits are accepted until the period resets. Limit reductions take effect immediately. Increases require a 24-hour waiting period. See the Responsible Gaming page for full details.

Yes. 98game is built exclusively for the Pakistani market and operates entirely in PKR. Your account balance is shown in Rupees, all bets are placed in Rupees and withdrawals are paid in Rupees. There is no currency conversion at any point, which means no conversion fees and no uncertainty about exchange rates affecting your balance.

Withdrawals to Easypaisa and JazzCash from verified 98game accounts are processed in under five minutes. IBFT bank transfers take between one and four hours depending on the receiving bank. Withdrawals submitted during banking hours on weekdays are generally fastest. If your withdrawal has been pending for over four hours, contact our support team with your withdrawal reference number.

The minimum withdrawal on 98game is Rs 500. There is no maximum withdrawal limit for fully verified accounts, though individual withdrawal requests over Rs 200,000 may be processed in batches across multiple transactions by our finance team for operational reasons.

Basic KYC is required before 98game processes withdrawals above Rs 25,000 in a 30-day period. For smaller withdrawals, basic mobile verification completed at registration is sufficient. We recommend completing full KYC (CNIC or passport upload) early to avoid any delay when you want to make a larger withdrawal. The process takes under 24 hours once documents are submitted.

As an anti-money laundering requirement, 98game routes withdrawals back to the same payment method used for deposits wherever possible. If you deposited via Easypaisa, your withdrawal must go to the same Easypaisa number. If you used multiple deposit methods, contact our support team who will guide you through the appropriate withdrawal routing for your account.

98game does not charge any fee for standard withdrawals. The full amount you request is sent to your wallet or bank account. For IBFT bank transfers, your receiving bank may apply a credit transaction fee on their end. 98game has no control over receiving bank charges and these are not deducted by us.

Common reasons for a withdrawal being rejected include: incomplete KYC verification, a mismatch between the account name and wallet owner name, attempting to withdraw bonus funds before meeting wagering requirements, or a suspected account policy violation under review. If your withdrawal was rejected, you will receive a notification with the reason. Contact support via live chat to resolve any issue quickly.

Withdrawal requests can be cancelled from your account dashboard while they are in "Pending" status. Once a withdrawal moves to "Processing" or "Completed" status, it cannot be reversed. Funds from a cancelled withdrawal are returned immediately to your 98game account balance.

The 98game welcome bonus is applied automatically to your first qualifying deposit. You do not need to enter a code or request it manually. Make your first deposit of Rs 500 or more after completing registration and the bonus will appear in your account balance or bonus wallet within a few minutes. Full terms, including wagering requirements and eligible games, are shown on the promotion detail page.

Wagering requirements vary by promotion and are clearly stated on each offer's terms page. A wagering requirement of 20x on a bonus of Rs 1,000 means you need to place Rs 20,000 in qualifying bets before the bonus converts to withdrawable cash. VIP Club cashback on 98game has zero wagering requirement – it is withdrawable immediately upon receipt.

Yes. Most bonuses on 98game carry an expiry period, typically 7 or 30 days from the date of issue, within which wagering requirements must be met. The exact expiry for each bonus is stated in its terms. Bonuses that expire before wagering requirements are met are forfeited automatically. You can view active bonuses and their expiry dates in the Bonuses section of your account dashboard.

Bonus funds cannot be withdrawn until wagering requirements are fully met. However, if you choose to cancel a bonus before completing wagering, the bonus amount is forfeited and any real-money balance in your account remains available for withdrawal. You can cancel an active bonus from the Bonuses section in your account settings – this removes the bonus but unlocks your real-money balance.

Yes. If someone referred you to 98game, they may have given you a promo code to enter during registration. Promo codes can unlock enhanced welcome bonuses or other one-time offers. Enter the code in the "Promo Code" field during registration – it cannot be added after the account is created. Check the Promotions section of 98game regularly for any active referral campaigns.

98game's system monitors for bonus abuse patterns, including coordinated betting strategies designed to guarantee bonus conversion regardless of game outcome. If abuse is detected, 98game reserves the right to void the bonus, adjust winnings from abuse activity and in serious cases close the account. All promotional activity is governed by our full Terms and Conditions.

98game runs regular reload bonuses, weekly cashback for VIP Club members, seasonal promotions tied to PSL and international cricket fixtures, and occasional tournaments for Teen Patti and crash games. New offers are added to the Promotions section regularly. VIP Club cashback is the most consistent ongoing benefit – it accumulates every week from your first bet placed and requires no minimum to claim.

Yes. 98game covers every PSL match with pre-match and live in-play markets. Ball-by-ball odds update in real time, and markets include match winner, top batsman, total runs in an over, fall of next wicket and dozens more. Notifications for upcoming PSL matches can be enabled in your account settings. International cricket from ICC events and bilateral series is also covered comprehensively.

The minimum bet on 98game sports markets is Rs 50. Maximum bet limits vary by market and match and are displayed on each selection. Odds on 98game are displayed in decimal format by default but can be switched to fractional or American in your account settings. All stakes and potential winnings are shown in PKR.

If a cricket match is officially abandoned without a result, all pre-match bets are voided and stakes returned in full to your 98game balance. For in-play bets placed after a specific number of overs are completed, 98game follows DLS (Duckworth-Lewis-Stern) method outcomes where applicable, with full settlement rules specified in the Terms and Conditions.

Yes, 98game offers a cash out feature on selected live markets. When available, a "Cash Out" button appears next to active bets in your bet slip. The offered cash out value is calculated in real time based on current odds. Cash out is available for full or partial amounts depending on the market. Not all markets support cash out – availability is shown on each bet.

Yes. 98game supports accumulator (parlay) betting, allowing you to combine multiple selections into one bet with compounded odds. Select multiple events from the bet slip and choose "Accumulator" to see the combined odds and potential payout in PKR. Accumulators must include at least two selections. Some markets may be excluded from accumulator combinations.

98game covers esports betting on PUBG Mobile, Valorant, CS2 and Dota 2. Pakistani players particularly follow PUBG Mobile tournaments, and 98game offers match winner, tournament winner and map handicap markets for major events. Visit the Esports Betting page for the current schedule and available markets.

Aviator is a multiplier-based crash game. At the start of each round, an aeroplane takes off and a multiplier climbs from 1x upward. You must cash out before the plane flies away. If you fail to cash out before the crash, you lose your bet. You can place up to two bets per round simultaneously. The game uses a provably fair algorithm – results can be independently verified using the hash published before each round. Visit Crash Games for full details.

Teen Patti on 98game follows standard South Asian card game rules – each player receives three cards and the goal is to have the best hand or to bluff opponents into folding. 98game offers Classic Teen Patti, Joker mode and higher-stakes private tables. You play against real players in real time. A practice mode with virtual chips is also available for new players learning the game.

98game features jackpot slots from leading providers including Pragmatic Play, Spribe and PG Soft. Games include progressive jackpots where the prize pool grows with every spin across all players, and fixed jackpot titles with guaranteed prize amounts. RTP (Return to Player) percentages are listed on each game's information panel. Visit the Jackpot Slots page to browse current titles.

Virtual sports on 98game are computer-simulated sporting events with RNG-determined outcomes. Events run continuously around the clock – a new virtual football match or horse race starts every few minutes regardless of the real-world sports calendar. You bet on outcomes just as you would with real sports. Virtual sports are ideal when there are no live cricket fixtures or other real events to bet on.

Yes. All RNG-based games on 98game use certified random number generators from their respective providers. Provably fair crash games like Aviator publish pre-round cryptographic hashes that players can independently verify after each result. No outcome on 98game can be predicted or manipulated – including by 98game staff. Game certification details are available in each game's information panel.

98game is fully optimised for mobile browsers on Android and iOS. The platform loads quickly and all features – including live betting, deposits, withdrawals and crash games – work seamlessly on mobile without needing to download a separate app. To access 98game on your phone, simply open your browser and go to 98game.click. You can add the site to your home screen for one-tap access.

The 98game VIP Club rewards you based on your total monthly betting volume across all sections of the platform. Every bet placed on cricket, Teen Patti, crash games, slots and virtual sports contributes to your monthly tier points. Tiers range from Bronze to Elite. Each tier offers a higher weekly cashback percentage. Visit the VIP Club page for the current tier thresholds and cashback rates.

VIP cashback on 98game is calculated weekly and credited to your account balance every Monday morning. It carries zero wagering requirements – the full cashback amount is withdrawable immediately upon receipt via Easypaisa, JazzCash or bank transfer. This makes VIP cashback the most consistently useful ongoing benefit for active Pakistani players on 98game.

VIP tiers on 98game are evaluated based on rolling monthly activity. If your betting volume in a calendar month falls below the threshold for your current tier, your tier will be adjusted down at the start of the following month. Elite tier players who have a long track record of activity are given some flexibility – contact your dedicated account manager if you have a temporary reduction in activity.

Higher VIP tiers on 98game unlock benefits including: higher cashback percentages, faster withdrawal processing, higher daily withdrawal limits, access to exclusive tournaments and promotions, priority support response, and at Elite tier, a dedicated personal account manager. Full tier benefits are detailed on the VIP Club page.

Yes. Every bet placed on any section of the 98game platform – sports betting, cricket, Teen Patti, Aviator, jackpot slots, virtual sports, esports – contributes to your monthly VIP tier total. The full PKR wagered amount is counted. Bets placed using active bonus funds count at a reduced rate as specified in the VIP terms. Your running total is visible in the VIP section of your account dashboard.

Yes. All data transmitted to and from 98game is encrypted using TLS (Transport Layer Security). Your personal information – name, CNIC details, mobile number, financial data – is stored securely and never sold to third parties. Data is used only to operate your account and comply with regulatory requirements. Full details are in our Privacy Policy.

Contact 98game support immediately via live chat. Our team can freeze your account instantly to prevent further activity while we investigate. In parallel, change your password via the "Forgot password?" flow. Check your session history in Account Settings to see all recent logins. 98game investigates all suspected unauthorised access claims as a priority and will work with you to secure your account and recover any losses attributable to a breach.

98game uses SMS OTP verification as an additional login layer for unrecognised devices or locations. You can also require OTP verification on every login from your account security settings. When enabled, a code is sent to your registered mobile number every time you log in, regardless of device. This is the most effective way to secure your 98game account against unauthorised access.

No. 98game does not sell personal data to third-party advertisers or marketers. Your data is used only to operate your account, process transactions and meet compliance obligations. 98game may share anonymised, aggregated data for platform analytics but this contains no personally identifiable information. See the full Privacy Policy for a complete account of how your data is used.

Use a unique password for 98game that you do not use anywhere else. Use at least 8 characters mixing letters, numbers and symbols. Never share your login details – 98game staff will never ask for your password. Enable SMS OTP on every login. Do not log in on public or shared devices. Keep your registered mobile number active for account recovery. If something seems unusual in your account, contact support immediately.

98game provides six free responsible gaming tools: deposit limits, loss limits, session time reminders, reality checks, cooling-off periods and self-exclusion. All tools are available in your Account Settings under the Responsible Gaming tab. They take effect immediately or within one hour for self-exclusion requests. Full details are on the Responsible Gaming page.

No. Self-exclusion on 98game is binding for the full period selected. It cannot be reversed or bypassed during the exclusion. This is by design – self-exclusion is a tool for moments when you need a firm barrier, and 98game enforces it absolutely. For exclusions with a fixed end date, access is automatically restored when the period ends if you choose to return. Permanent self-exclusion is irreversible.

Contact our 98game support team immediately via live chat or at support@98game.click. They are trained to listen and can action a self-exclusion on your behalf the same day, with no questions asked about why. You can also apply a cooling-off period yourself from Account Settings in under a minute. Recognising a concern and doing something about it is always the right call – our team will handle your request with complete discretion.

98game enforces a strict 18+ minimum age policy. Age is checked at registration and confirmed through KYC document verification. Any account found to belong to a player under 18 is permanently closed and deposits are returned. Parents and guardians can use device-level parental controls and internet filtering to prevent underage access to gaming sites including 98game. If you believe a minor has accessed 98game, contact support@98game.click immediately.